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"I found the Executive Leadership Workshop recently attended by some of our staff to be a relevant and useful tool for communicating some of the basic skills necessary for assuming leadership responsibilities in any organization. I can envision us sponsoring more such workshops in the future to address other specific needs of our organization."
Kevin Steele
Chief Operating Officer
National PEO, LLC.
Scottsdale, Arizona
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"As an attendee and participant at Lynn Murphy's presentation on Conflict Resolution I can only say that this was one of the most enlightening approaches to the subject that I have seen. The material was put into very practical terms where the importance of resolving conflict in the workplace took on a bottom line result. In an age where so many presentations dealing with workplace issues are full of fluff this was an extremely eye opening and impressive presentation. Lynn did an excellent job of presenting the material and made her points abundantly clear leaving no doubt as to the importance and value of this program. I was so impressed that I presented this program for review to my administration."
Mike Kennedy
Training Officer
Family Assistance Administration Division
Department of Economic Security
State of Arizona
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"I have nothing but the highest praise for Key Innovative Solutions. Lynn Murphy is charismatic, accomplished and totally professional.
The workshops designed for my medical office were tailored to my means and problems. I appreciated the pre and post event meetings for input and feedback as well as the materials to reinforce the changes we made in policies and procedures.
My staff discovered a whole lot about themselves and each other, a whole lot more about patients and how to honor and help them. They really appreciated the chance to air their own feelings and concerns about the goings-on in the office and furthermore the opportunity to be a part of the solution process. Best of all they had a lot of fun in the process.
I highly recommend these workshops....you will be surprised and delighted at what turns up and how the solutions come from you own staff!!"
M.G. Warner, M.D.
Scottsdale, Arizona
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"Ms. Murphy provided our association with customer service training targeted to meet our unique needs. In addition to being entertained, each attendee left the training with value-added information to take back and implement in the workplace. I would recommend any of Key Innovative Solutions' training without hesitation."
Jennifer Murray
President Elect
Arizona Association of Law Libraries
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"I really enjoyed your customer service presentation and your great stories from the customer service trenches! It's amazing how many similar experiences we all share. Thanks for turning it into something I could learn from."
Jeff McGuire
Gallagher & Kennedy Law Offices
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"Thanks so much for the workshop. I feel we all learned a lot....your enthusiastic and yet relaxed personal style was the key."
David M. Parrack, D.O.
Arizona College of Osteopathic Medicine
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"I thought you did a great job. People started out being somewhat inhibited and as the activities progressed really relished the opportunity to participate in the activities. I certainly found myself in that situation, loosening up with each new activity. These activities were far superior to many of the traditional exercises that I have been exposed to over the years."
Workshop participant
Phoenix
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"You were very strong in your presence. You transitioned the group with ease and skill, playing their conclusion off your material. You were funny and energetic and have a strong grasp of the information being presented. You were great. I was blown away by your comfort and professionalism."
Matt Higbee
University of Phoenix
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"Lynn presents her customized programs with focus and fun. She makes learning easy for all participants and encouraged me to implement some of her suggestions right after the workshop. It was very helpful to prevent a conflict with a prospective client."
Otto Siegel
Coach and Consultant
Phoenix, Arizona
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"With her ability to organize concepts, manage conflicting positions, solve problems, and build coalitions, the group evolved into a mutually-supportive team working together for agreed-upon goals. She is a very competent and experienced leader. I recommend her without equivocation."
Harry K. Miller, Ph.D.
Board Member Habitat for Humanity Arizona
Prescott, Arizona
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"Lynn Murphy is a talented leader and trainer. She is a soft spoken and intuitive facilitator who gains her participants' trust by her skilled delivery and demonstrated knowledge of the material. She is well prepared for her sessions and makes sure that the delivery is suitable for her audience. I personally attended trainings facilitated by Ms. Murphy as well as having my senior staff participate. My endorsement for Ms. Murphy as a trainer and session leader is without caveat."
Christian Wolf
President and Executive Director
Habitat for Humanity Valley of the Sun
Phoenix, Arizona
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"The techniques were fun and valuable. You really showed how quickly a small group can come up with creative ideas. You assembled interesting people and gave us the stage. You provide a safe environment for 'play'."
Workshop participant
Phoenix
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"Very knowledgeable, down-to-earth, and on top of what's going on in the moment. The presentation had a beautiful flow, and was a fun (and effective) learning experience. You really are a virtuoso facilitator!"
Peggy Rostron
Musician, Teacher and Consultant
Phoenix, Arizona
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"You helped us communicate openly with each other about how we feel and how we can work better together. This is a big change for us and started something we will continue. I really enjoyed our interaction."
Medical Staff
Scottsdale, Arizona
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"As a workshop leader, you are a role model on how to provide a relaxed, upbeat, enriching experience."
Nancy Van Pelt
Current Training & Consulting
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