Key Innovative Solutions helps businesses resolve the complex problems of managing conflict and developing customer service skills. Our clients improve their bottom line while effectively increasing:

• Productivity
• Profitability
• Customer satisfaction
• Employee satisfaction

We can help you create a more positive and satisfying workplace and reduce the hard-dollar cost of employee conflict and dissatisfied customers. We teach techniques that work.

Discover solutions to your business challenges. Call us today and start turning your problems into profit.

Key Innovative Solutions specializes in:

• Conflict Resolution
  Reduce the harmful effects of conflict in the workplace. Learn how to prevent small problems from escalating into crises. Self-aware and well-trained employees are the key to reducing conflict and loss of revenue. We will give you the tools to promote harmony in your organization and increase your bottom line.

• Customer Service
  Over two-thirds of the people who quit doing business with a company leave because of poor customer service - not because they don't like the product or because they're going to your competition. Customer Service is something you can control. We'll show you how.

• Mediation
  Our trained and experienced mediators work with business clients to mediate workplace disputes in a professional, private and confidential manner.

Our services include:

• Consulting
  Key Innovative Solutions offers professional consulting services to help you exceed your goals.

• Assessment
  We will work with you to identify your organization's needs and target your training dollars to meet your objectives.

• Training
  Our custom-tailored workshops and seminars promote changes in behavior that create improved business results. We will help you develop skills needed to set your organization apart from the competition. We work with chief executives, managers and front line staff to help everyone in your company understand the importance of focusing on your goals and using successful methods to reach them. Our use of accelerated learning techniques allows individuals to learn more in less time. You can put these tools and techniques to work for you immediately to build more successful managers and teams.

• Follow-up
  Surveys show that up to 70% of new learning is retained if there is follow up coaching; only around 20% without follow up. We work with you and your staff individually and in groups to help implement your action plan and increase the value of your training dollars.

Contact us now and learn how you can create a healthier, more satisfying and more productive culture through better conflict management and customer service.

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